Switching is simple and smooth

{"errorMessages":[{"errorCode":"FAILURE","errorMessage":"Please try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, please visit a Boost store near you. \u003ca href\u003d\"https://www.boostmobile.com/stores.html\"\u003eFind a Store\u003c/a\u003e."},{"errorCode":"INVALID_ESN_MEID","errorMessage":"Your current phone is not eligible to switch to Boost. \u003ca href\u003d\"https://www.boostmobile.com/phones.html\"\u003eBrowse\u003c/a\u003e awesome deals on eligible phones, or visit a Boost store near you."},{"errorCode":"UNABLE_TO_UPDATE","errorMessage":"Please try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, please visit a Boost store near you. \u003ca href\u003d\"https://www.boostmobile.com/stores.html\"\u003eFind a Store\u003c/a\u003e."},{"errorCode":"INVALID_DISPOSITION_CODE","errorMessage":"Your current phone is not eligible to switch to Boost. \u003ca href\u003d\"https://www.boostmobile.com/phones.html\"\u003eBrowse\u003c/a\u003e awesome deals on eligible phones, or visit a Boost store near you."},{"errorCode":"DEVICE_LOST_STOLEN","errorMessage":"\u003ch3\u003eUh oh!\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our\u0026nbsp;\u003ca title\u003d\"Shop Boost Phones\" href\u003d\"https://www.boostmobile.com/phones.html\"\u003ebest deals\u003c/a\u003e\u0026nbsp;to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_FRAUD","errorMessage":"This phone has been associated with suspected fraudulent activity and therefore can\u0027t be activated on our network. What should I do? If you feel this is wrong, enter the device ID again below or shop for a phone."},{"errorCode":"ESN_IN_USE","errorMessage":"\u003ch3\u003eGuess what?\u003c/h3\u003e\n\u003cp\u003eThis phone is already active on our network. Check out the great deals we have on new phone on the shop tab or at a\u0026nbsp;\u003ca\u003eBoost Mobile store\u003c/a\u003e\u0026nbsp;near you.\u0026nbsp;\u003c/p\u003e\n"},{"errorCode":"DEVICE_UNPROVISIONABLE","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"INVALID_PART_NUMBER","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"UNABLE_TO_INSERT","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our\u0026nbsp;\u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e\u0026nbsp;to find a eligible phone\u003c/p\u003e\n"},{"errorCode":"DEVICE_INDUSTRY_BLACKLISTED","errorMessage":"\u003ch3\u003eUh oh!\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003cbr\u003e\n\u003c/p\u003e\n"},{"errorCode":"INVALID_BRAND","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_NOT_SUPPORTED_TO_BE_ADDED","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"INVLID_SKU_TYPE","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eIt looks like the information you entered isn\u0027t valid. Try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, it may mean your phone is not compatible with our network. Shop our\u0026nbsp;\u003ca title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e\u0026nbsp;to find a eligible phone.\u003cbr\u003e\n\u003c/p\u003e\n"},{"errorCode":"RESKU_INFO_MISSING_FOR_SKU_TYPE","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eSomething went wrong here on our end. Try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, it may mean we are still working out the kinks.\u003c/p\u003e\n"},{"errorCode":"DEVICE_CONFIG_CODE_MISSING","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eSomething went wrong here on our end. Try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, it may mean we are still working out the kinks.\u003c/p\u003e\n"},{"errorCode":"DEVICE_NOT_FINANCIALLY_ELIGIBLE","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_IN_INVENTORY","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_ADDED_RESKU_INFO_MISSING","errorMessage":"\u003ch3\u003eHmmm….\u003c/h3\u003e\n\u003cp\u003eWe think that your phone is eligible but you will need to call Customer Support at 1-866-402-7366 to enable it on our network. If you feel this is wrong, enter the device ID again below or shop for a phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_WITH_INCOMPATIBLE_ACTIVATION_POLICY","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eIt looks like this phone isn\u0027t compatible with our network.\u0026nbsp;Shop our\u0026nbsp;\u003ca title\u003d\"Shop Boost Phones\"\u003e\u003ca href\u003d\"/content/boostmobile/www/en-us/products/phones.html\"\u003ebest deals\u003c/a\u003e\u003c/a\u003e\u0026nbsp;to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_WITH_COMPATIBLE_LOCKED_ACTIVATION_POLICY","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003e\n\u003c/p\u003e\n\u003cp\u003eThis phone appears to be locked and we can\u0027t activate it for you. Shop our\u0026nbsp;\u003ca title\u003d\"Shop Boost Phones\"\u003e\u003ca href\u003d\"/content/boostmobile/www/en-us/products/phones.html\"\u003ebest deals\u003c/a\u003e\u003c/a\u003e\u0026nbsp;to find a eligible phone.\u003cbr\u003e\n\n\u003c/p\u003e\n\u003cp\u003e\n\u003c/p\u003e\n"},{"errorCode":"DEVICE_IN_INVENTORY_ INCOMPATIBLE_ACTIVATION_POLICY","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_ IN_INVENTORY_COMPATIBLE_LOCKED_ACTIVATION_POLICY","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_IS_LEASED","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEFAULT","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eSomething went wrong here on our end. Try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, it may mean we are still working out the kinks.\u003c/p\u003e\n"},{"errorCode":"DEVICE_IN_LOAN_OR_LEASE","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"SIM_KIT_INFO_MISSING","errorMessage":"\u003ch3\u003eGreat news!\u0026nbsp;\u003c/h3\u003e\n\u003cp\u003eYour phone is compatible with our network. It looks like you already have a Boost Mobile SIM. Please visit a\u0026nbsp;\u003ca\u003eBoost Mobile store\u003c/a\u003e\u0026nbsp;to activate\u003c/p\u003e\n"},{"errorCode":"DEVICE_NOT_SUPPORTED","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_IS_INVALID","errorMessage":"\u003ch3\u003eWe have good news and bad news.\u003c/h3\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"https://www.boostmobile.com/phones.html\" title\u003d\"Shop Boost Phones\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"DEVICE_IN_USE","errorMessage":"\u003ch3\u003eGuess what?\u003c/h3\u003e\n\u003cp\u003eThis phone is already active on our network. If you feel this is wrong, enter the device ID again below, or sign in to manage your account.\u003c/p\u003e\n"},{"errorCode":"INVALID_FIELD","errorMessage":"\u003cp\u003eWe have good news and bad news.\u003cbr\u003e\n\u003c/p\u003e\n\u003cp\u003eYour current phone is not eligible. Shop our \u003ca href\u003d\"/content/boostmobile/www/en-us/products/phones.html\"\u003ebest deals\u003c/a\u003e to find a eligible phone.\u003c/p\u003e\n"},{"errorCode":"COULD_NOT_RESERVE_ESIM","errorMessage":"We have good news and bad news. Your phone is compatible with our network, but must be activated in a Boost Store.\u0026nbsp;\u003ca href\u003d\"/content/boostmobile/www/en-us/stores.html\"\u003eFind a Store\u003c/a\u003e"}]}
/content/boostmobile/www/en-us/bring-your-phone/bring-your-phone-success

 
 

Find your device ID by dialing *#06# or pick your Operating System below for step by step instructions

 
Enter Valid Device ID

Have trouble finding it?

Choose a phone type below for further instructions
    1. From your home screen, select “Menu”.
    2. Select “Settings”.
    3. Select “About Phone”.
    4. Select “Status”.
    5. Scroll down to the IMEI, ESN, or MEID number.
     

    On your phone:

    1. Remove the battery from your phone.
    2. Locate the IMEI, ESN, or MEID number on the inside of your phone.
  • Find your iPhone IMEI/MEID or WIFI address in the About Screen on your phone. If using the WIFI address, do not include the colons ex.1C:AC:12:9B:91:BB

    From the Home Screen, tap Settings General About and scroll down. The number will be displayed.

    1. From Start screen, select the right arrow (located in the upper-right).
    2. Select “Settings”.
    3. Select “About”.
    4. Select ‘More Info” and the MEID number will appear.

    On your phone:

    1. Remove the battery from your phone.
    2. Locate the IMEI, ESN, or MEID number on the inside of your phone.

     

  • On your phone:

    1. Remove the battery from your phone.
    2. Locate the IMEI, ESN, or MEID number on the inside of your phone.
    3. On your Devices Packaging:
    4. Check the inside and outside of the box your phone came in for the MEID, ESN or IMEI.

    On your Devices Receipt:

    1. Review the phone purchase receipt for a number labeled MEID, ESN, or IMEI.
Arbor

Have questions about bringing your own phone

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